Are there any available rooms with a balcony for guests to enjoy?
10 May 2024
Certain room types come with balconies, but availability is subject to confirmation during the booking process.
75 photos
CRYSTALBROOK BAILEY, Cairns – A Smart Stay in the City
158US$
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up to 10% cheaper
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Key details
About the Hotel
163 Abbott Street,
Cairns,
Australia,
4870,
Queensland
- Close to the city center
Great
8.8
9.1
4.2
4.1
Loved by Crystalbrook Bailey Hotel guests
"The room was spacious enough and the bathroom and rainwater shower was excellent."
"We enjoyed our apartment here which was easy walking distance to all restaurants and shops in Central Cairns."
"We stayed in the apartments and they were exceptionally spacious with modern, clean appliances."
Rooms and Residences
Crystalbrook Bailey offers 255 luxury rooms and residences with amenities such as rainforest showers and baths available in selected rooms. The hotel also provides spacious one, two, and three-bedroom apartments designed for comfort during short or long stays. Views of the city skyline enhance the contemporary feel of the accommodations.
Dining Options
Dining at Crystalbrook Bailey includes diverse culinary experiences at
Location
Crystalbrook Bailey stands centrally located in Cairns, only moments away from the
Art and Culture
Art surrounds guests at Crystalbrook Bailey, with
Pet-Friendly Amenities
Crystalbrook Bailey accommodates dogs with specially designated rooms that offer access to a courtyard or balcony. Dog-friendly packages include
Highlights
Location: Centrally located in Cairns, moments from the Esplanade
Rooms: 255 luxury rooms and residences with spacious designs
Dining: CC's Bar and Grill, Pachamama rooftop bar
Art: Dedicated art spaces on each floor featuring local artists
Pet-Friendly: Special rooms for dogs with courtyard access
Must-do experiences
- Visit the Flecker Botanic Gardens for stunning tropical flora.
- Try the local seafood at Ochre Restaurant, a Cairns favorite.
- Explore the Cairns Night Markets for unique crafts and souvenirs.
- Take a day trip to Fitzroy Island for snorkeling and relaxation.
- Don't miss the Cairns Art Gallery showcasing local and Indigenous art.
View all
Choose the Room
From cosy doubles to spacious family suites – all with flexible options, breakfast, and exclusive deals.
Urban Twin
2 persons
270 sq. feet
2 Single beds
Shower
Coffee machine
room details
Urban King
2 persons
280 sq. feet
1 King-size bed
Shower
Coffee machine
room details
Urban Queen
2 persons
270 sq. feet
1 King-size bed
Shower
Coffee machine
room details
Urban Master
2 persons
325 sq. feet
2 King Size Beds
Shower
Coffee machine
room details
Show all roomsLess
Check Dates & Room Rates
See what's available for your travel dates
Amenities
Thoughtfully designed amenities for a comfortable & memorable stay
General
- No smoking on site
- Parking
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
- Express check-in/ -out
- No pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Luggage storage
- Allergy-free rooms
- Lift
- Smoke detectors
- Fire extinguishers
- Key card access
- Key access
Sports & Fitness
- Fitness centre
Guest Parking
- Electric kettle
- Dryer
- Cookware/ Kitchen utensils
Services
- Pet amenities available
- Room service
- Housekeeping
- Dry cleaning
- Tours/Ticket assistance
- Welcome drink
Dining
- Restaurant
- Bar/ Lounge area
- Special diet menus
Business
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
- Babysitting/Child services
- Children's menu
Facilities for people with disabilities
- Toilet for disabled
Spa & Leisure
- Outdoor swimming pool
- Pool with view
Room features
- Free Wi-Fi in rooms
- Air conditioning
- Soundproofed rooms
- Sitting area
- Garden furniture
- Tea and coffee facilities
- Dining table
- Ironing facilities
Bathroom
- Washing machine
- Free toiletries
- Sink
Self-catering
- Electric kettle
- Dryer
- Cookware/ Kitchen utensils
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Carpeted floor
Show more
Dining Onsite
Crystalbrook Bailey presents an array of enticing dining options that celebrate local flavors and diverse cuisines. From the modern steakhouse experience to cozy wine bar escapades, each venue invites guests to indulge in authentic culinary delights amid inviting settings.
CC's Bar & Grill
Modern Australian steakhouse
Ambiance
Earthy tones create a warm and inviting setting, perfect for intimate dinners or celebratory gatherings.
Key Offerings
The menu features refined entrées such as caviar and Australian oysters, alongside generous cuts of premium beef cooked to perfection. Guests can also enjoy signature cocktails and a curated wine selection.
Reservation
Recommended
Dinner only
Arte Wine Bar
European
Ambiance
A sophisticated and stylish venue, perfect for enjoying fine wines and gourmet bites.
Key Offerings
Guests can explore an exquisite selection of wines paired with a handpicked menu that complements the European culinary tradition.
Reservation
Not specified
Hours vary
Pachamama
Mexican
Ambiance
A vibrant and colorful setting that immerses guests in the lively spirit of Mexican culture.
Key Offerings
Highlights include authentic Mexican dishes bursting with flavor, ideal for casual dining and social occasions.
Reservation
Not specified
Hours vary
Crystalbrook Bailey Hotel Location
163 Abbott Street,
Cairns,
Australia,
4870,
Queensland
Map view
163 Abbott Street,
Cairns,
Australia,
4870,
Queensland
City landmarks
Landmark
Cairns Night Markets
2900 ft
Market
Rusty's Markets
2900 ft
Landmark
Green Island
2900 ft
Gallery
Cairns Regional Gallery
2900 ft
Museum
The Cairns Museum
2900 ft
Zoo
Cairns ZOOM and Wildlife Dome
2900 ft
Aquarium
Cairns Aquarium
3200 ft
Library
Cairns City Library
2900 ft
Park
Muddy's Playground
4200 ft
Church
St Monica's Cathedral
3200 ft
Park
Munro Martin Parklands
3200 ft
Landmark
Michaelmas Cay
2900 ft
Landmark
Cairns Marlin Marina
2900 ft
Public Building
Cairns Regional Council
1.0
mi
Landmark
Josephine Falls
1.0
mi
Nearby
52-54 The Esplanade
Cairns Cenotaph
1400 ft
Gallery
Samurai Gallery Australia
800 ft
Gallery
Michael Seebeck Gallery
400 ft
The Esplanade
1876 Landing Party
1900 ft
Gallery
KickArts Contemporary Arts
800 ft
Gallery
Doongal Aboriginal Art Gallery Cairns
1300 ft
Shop 4
Underart Gallery
1400 ft
1/47 Shields St
Bones and Jones
1500 ft
58 Lake St Suite 3-4
Foot and Body Massage
1200 ft
Green Arrow Walk
3200 ft
Shopping Area
T Galleria by DFS
1500 ft
Shopping Area
Orchid Plaza
1200 ft
151 Abbott Street Corner of Aplin Street
Flying Foxes
2900 ft
Zoo
ZOO To You HQ Wildlife Discovery Centre
2900 ft
Mall
Coles Cairns Central
1700 ft
Restaurants
Villa Romana Trattoria
600 ft
Cnr Esplanade & Aplin St
La Pizza Trattoria
700 ft
93 Esplanade Street
Rendezvous-Du-Vietnam
400 ft
5 Aplin St
Pachamama by Crystalbrook
100 ft
163 Abbott St Level 3
Matsuri
600 ft
61-64 Abbott St
Explore Cairns
Explore Cairns
Cairns Night Markets
11-minute walk
Vibrant market featuring local crafts, food, and live entertainment open every night. A great place for souvenirs and local cuisine.
Cairns Regional Gallery
11-minute walk
A contemporary art space showcasing Australian and international works. Offers free admission and guided tours on select days.
Cairns Aquarium
12-minute walk
Home to native marine life, with immersive exhibits highlighting the Great Barrier Reef's ecosystems and educational programs.
Cairns ZOOM and Wildlife Dome
11-minute walk
Thrilling wildlife experience with ziplining and climbing walls in a rainforest habitat, easily accessible for adventure seekers.
Muddy's Playground
16-minute walk
Family-friendly playground with water features and picnic spots. Ideal for relaxing and kids to enjoy outdoor fun and games.
Pachamama by Crystalbrook
1-minute walk
Sustainable dining with a focus on farm-to-table dishes. Features seasonal menus and a vibrant atmosphere, ideal for casual dining.
Rendezvous-Du-Vietnam
2-minute walk
Authentic Vietnamese cuisine served in a cozy setting. Renowned for its pho and fresh spring rolls, excellent for casual dining.
La Pizza Trattoria
3-minute walk
Charming Italian pizzeria with a family-friendly ambiance. Offers wood-fired pizzas and homemade pasta, perfect for all taste buds.
Villa Romana Trattoria
3-minute walk
Classic Italian cuisine in an inviting setting. Known for its seafood dishes and pasta, making it a popular spot for couples.
St Monica's Cathedral
12-minute walk
Stunning architectural gem, perfect for quiet contemplation. Known for its beautiful stained glass windows and community events.
Munro Martin Parklands
12-minute walk
Outdoor venue for concerts and events amid lush gardens. Regularly hosts family-friendly performances and community activities.
Getting around
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Property information and rules
Check-in
from 14:00-23:59
Check-out
until 11 am
Guest Parking
Private parking is possible on site at AUD 12 per day.
Internet
Wireless internet is available in the hotel rooms for free.
Breakfast
A full breakfast is served at the price of AUD 38 per person per day.
Children & extra beds
There are no extra beds provided in a room.
Pets
Pets are not allowed.
Number of rooms:
245
Guest Ratings & Reviews
Real Guest Experiences & Ratings
Show moreShow less
Pros
Great location
Helpful staff
Clean room
Nice facilities
Cons
Small beds
Damp odour
Guest reviewsbased on 1574 reviews
Greg from Australia
Couple
Urban King
4 nights in November 2025
|
Reviewed:January 28, 2026
6/10
adequate stay
pod coffee machinecomfortable beddingspacious roomsteep rampinconvenient socketsdevice charging
the urban king room was spacious. a pod coffee machine was in the room. bedding was comfortable. the bathroom included high ceilings and a rainwater shower head.
i found a steep ramp in the parking garage. it was hard to see oncoming vehicles at the top. the electrical sockets were inconveniently placed. i could not charge devices near the bed as i wanted.
0 Helpful
Simon from United Kingdom
Couple
One Bedroom Residence
4 nights in November 2025
|
Reviewed:January 05, 2026
8.8/10
Really good Stay
convenient locationhelpful stafflinen serviceinflexible policy
I really enjoyed the location. The hotel is one street back from the esplanade. Access to restaurants, a supermarket, and the marina is very easy. I also found the staff to be very pleasant and helpful. They changed bedding and towels on day 3 (housekeeping was available for requests before then).
The early check-in policy was not ideal. I arrived early, and the room was ready, but access required an extra fee. I think the hotel should reconsider this policy for off-peak seasons to improve guest satisfaction.
Facilities
9/10
The apartment included a fully fitted kitchen with a washing machine. A dryer and dishwasher were available (I found this very useful).
Location
9/10
The hotel is located conveniently near several points of interest. Restaurants and the marina are easily accessible (perfect for reef cruises).
Service
9/10
The reception staff were friendly upon arrival and offered helpful assistance. They gave me the option to view a room on level 3 before settling into my assigned room.
Dining
8/10
The hotel has a restaurant just outside (it belongs to the hotel). The breakfast was good (I liked the variety).
0 Helpful
|
Rob from United States
Couple
Urban King
3 nights in November 2025
|
Reviewed:November 23, 2025
6/10
great locationdamp smellpoor air conditioning
the location was acceptable and close to restaurant options and the waterfront was less than 10 minutes away.
the room i stayed in had a damp smell and i believe this was because the hotel is near the rain forest. i was offered another room, but the room next door was no different and smelled worse. air conditioning was needed to eliminate the smell, but it never completely disappeared.
0 Helpful
Questions of the users
About Crystalbrook Bailey
Can you confirm if the apartment I booked has a balcony?
12 May 2024
Unfortunately, the specific room type booked does not include a balcony.
Will the three-bedroom apartments provide a view of the New Year's Eve fireworks?
15 October 2024
Only the City view apartments will not offer a clear view of the fireworks. Select rooms at other properties might have a view.
Is there parking available for guests and what are the options?
20 April 2024
Two parking options are available: valet and self-parking, both at an additional charge.
Does the stay include breakfast as part of the package?
18 March 2024
Breakfast is included in some of the booking packages offered.
What is the height restriction for vehicles in the car park?
25 February 2024
The parking facility accommodates vehicles with a height restriction of 2.1 meters or lower.
Are laundry facilities available in the rooms?
30 June 2024
1, 2, and 3-bedroom residences are equipped with full laundry and kitchen facilities.
Is the swimming pool heated for guest use?
22 January 2025
Yes, the swimming pool is heated for guest comfort.
Can a sofa bed be arranged in a one-bedroom apartment for an adult's use?
15 March 2024
Sofa beds can be set up in the one-bedroom apartments. Specific details can be arranged by contacting the hotel.
What is the cost to extend the checkout time to 2 PM?
4 November 2024
Check with reception the day before extending check-out time for availability and potential costs.Next best alternative
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